CCBHC Care Navigator

Department: 4000 - CCBHC
Location: 928 W Commerce
San Antonio, TX, 78207
Salary Range: $37,294 - $55,941 Per Year
Work Schedule: Monday - Friday 8:00 am 5:00 pm


The CCBHC Care Navigator will provide a range of direct services to assist and support individuals in developing their skills to gain access to needed medical, behavioral health (including substance abuse), housing, employment, social, educational and other services essential to meeting basic human services; linkages and training for patient served in the use of basic community resources; and monitoring of overall service delivery, and complete associated documentation for the individual served and program.



  1. Provide trauma-informed care management services to assist individuals in sustaining recovery, and gaining access to needed medical, social, legal, educational, and other services and supports.

  2. Provide rehabilitation services such as medication education; self-management; training in personal care skills; individual and family/caregiver psycho-education; community integration services; recovery support services including Illness Management & Recovery; financial management; and dietary and wellness education. Services may also include the provision of supported services such as housing, employment, and education, the latter in collaboration with local school systems.

  3. Ensure Care management activities are carried out in keeping with the individualís preferences and needs for care and, to the extent possible and in accordance with the individualís expressed preferences, with the individualís family/caregiver and other supports identified by the individual served.

  4. Establish and maintain relationship with individuals and their families or caregivers and build trust between individuals and service providers in order to effectively provide clinical services, assessments and develop person-centered recovery plans.

  5. Assist the integrated care team to resolve problem situations and monitor case management by enhancing communication amongst all individuals involved in individualís treatment.

  6. Communicate with individuals regularly. Identify any barriers patients experience in accessing health care. Arrange for supportive services as needed. Coordinate follow-up care, transportation, coordination, etc.

  7. Ensure clinical documentation is submitted in accordance with Center standards, and meets all designated requirements.

  8. Educate patients about health and wellness issues relevant to their care, community health resources, insurance information, financial assistance, pharmaceutical services, etc. and link and refer individuals to appropriate services (internal and/or external) as indicated.

  9. Comply with and participate in Quality Assurance and Quality Improvement processes.

  10. Other duties as assigned.



  1. Bachelor's degree from an accredited university or college in a Behavioral Health field.

  2. Must be able to be credentialed with all Center payors.

  3. Proficiency with standard Microsoft Office applications and system databases.

  4. Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.

  5. Must maintain a valid driverís license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Companyís auto insurance carrier if you drive your vehicle during company business.

  6. Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.

  7. Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.



  1. One (1) year experience providing similar services

  2. Bilingual (English/Spanish)

  3. Experience with or knowledge of wellness-oriented trauma-informed care


Physical Requirements/Demands = 1

1 = Primarily Direct Patient Care
2 = Primarily Office Work
3 = Primarily Physical Work


Compensation Package

Salary Range: $37,294.00 - $55,941.00 Per Year

Recruiting and retaining talented individuals is important to us. At the Center for Health Care Services, we are committed to providing our employees with a total compensation package that includes competitive pay, affordable health and wellness benefits, generous paid time off, flexible work schedules, professional development opportunities and generous retirement savings options.

We have wide range of career opportunities and hope you will join us in our mission!

Apply online today at:

The Center for Health Care Services is an Equal Opportunity Employer