Care Manager

Department: 2404 - Paul Elizondo OP Clinic
Location: 928 W Commerce
San Antonio, TX, 78207
Salary Range: $37,294.00 - $55,941.00 Per Year
Work Schedule: Monday - Friday 8:30 AM - 5:00 PM

GENERAL SUMMARY 

Provides direct services for consumers, and completes associated case management documentation for the consumer and program. Works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to adults in a person-centered, trauma informed, individualized focused approach utilizing evidenced-based practices delivered to fidelity. These services are delivered in multiple types of settings including field-based services in the individual’s home or other identified locations as well as clinic-based services. Individuals served may have multi-system involvement such is Criminal Justice, Child and Adult Welfare, Veterans, Homelessness, etc.

The Care Manager -Hospital Liaison works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to adults in a person-centered trauma informed, and individualized focus approach. These services are delivered in hospital settings with patients in the emergency room, and inpatient psychiatric units. To conduct any CHCS intake function to include MCOT, CMOT, Adult Behavioral Health and Child Behavioral Health, as well as expedited screenings for CHCS private psychiatric bed and state hospital bed access.

Specific Program Descriptions

Adult Services – Outpatient – The position works in the Outpatient programs and among the various Adult facility locations. Services in this program include individual and group outpatient services for adults which includes Crisis Services, Medication Management, Psychosocial Rehabilitation, Case Management, Skills Training, Complex Services. Other programs include Substance Use Disorder and Criminal Justice.

Adult Crisis Services – The position works in the Adult Crisis Unit or the Josephine Recovery Center.   Services in the unit include emergency and planned crisis care for adults ages 18 and over who have a behavioral health diagnosis or need. The Adult Crisis Unit program provides meals, medication monitoring, supervised recreation, skills training, community referrals, and 24-hour supervision in a secure environment. The Josephine Recovery Center is not a secure environment, but provides the same services as The Adult Crisis Unit. In addition to these sites CHCS operates a Mobile Crisis Outreach Team (MCOT), a resource designed to bring a crisis worker into the community to provide a face-to-face assessment and intervention, follow-up and relapse prevention services.

CHCS MEDCOM – Serve as the primary role to provide aggressive referral, linkage, and transition into the next level of care, in partnership with PES providers and CHCS MEDCOM MCOT clinicians. Identify patients currently being treated by CHCS and provide connection back to assign CHCS Care Manager as appropriate. Identify individuals appropriate for the CHCS Complex Care Division (Josephine Recovery Center, Integrated Treatment team, Detox Unit, etc.) and facilitate these referrals to the programs as needed; Facilitate expedited follow-up appointments with CHCS or the appropriate outpatient provider; monitor and track progress of compliance with those appointments. Identify patients who have been non-compliant in follow-up appointments, present details for case reviews with STRAC, CHCS Clinical Administrator, and CHCS MEDDCOM, MCOT Clinician to determine if home visits are necessary.

 ESSENTIAL DUTIES & RESPONSIBILITIES

MINIMUM ENTRANCE QUALIFICATIONS 

Education and Experience

Licenses or Certifications

Other Requirements

PREFERRED QUALIFICATIONS 

SUPERVISION


COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

Skill in:

Ability to:

PHYSICAL DEMANDS

  •  Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
  •  Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.
  •  The position requires occasional transport of a consumer.


Compensation Package  

Salary Range: $37,294.00 – $55,941.00 Per Year 

Recruiting and retaining talented individuals is important to us. At the Center for Health Care Services, we are committed to providing our employees with a total compensation package that includes competitive pay, affordable health and wellness benefits, generous paid time off, flexible work schedules, professional development opportunities and generous retirement savings options. 

We have wide range of career opportunities and hope you will join us in our mission! 

  Apply online today at: www.chcsbc.org  

The Center for Health Care Services is an Equal Opportunity Employer