Senior Care Manager (Adult Services)

Department: 9275 - LOC5
Location: 711 E JOSEPHINE
San Antonio, TX, 78208
Salary Range: $$41,769 - $62,654 Per Year
Work Schedule: Tuesday-Friday 8am-6pm

GENERAL SUMMARY 

Provides direct services for consumers, and completes associated case management documentation for the consumer and program. Works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to adults in a person-centered, trauma informed, individualized focused approach utilizing evidenced-based practices delivered to fidelity. These services are delivered in multiple types of settings including field-based services in the individual’s home or other identified locations as well as clinic-based services. Individuals served may have multi-system involvement such is Criminal Justice, Child and Adult Welfare, Veterans, Homelessness, etc.

Specific Program Descriptions

Adult Services – Outpatient – The position works in the Outpatient programs and among the various Adult facility locations. Services in this program include individual and group outpatient services for adults which includes Crisis Services, Medication Management, Psychosocial Rehabilitation, Case Management, Skills Training, Complex Services. Other programs include Substance Use Disorder and Criminal Justice.

Adult Crisis Services – The position works in the Adult Crisis Unit or the Josephine Recovery Center.   Services in the unit include emergency and planned crisis care for adults ages 18 and over who have a behavioral health diagnosis or need. The Adult Crisis Unit program provides meals, medication monitoring, supervised recreation, skills training, community referrals, and 24-hour supervision in a secure environment. The Josephine Recovery Center is not a secure environment, but provides the same services as The Adult Crisis Unit. In addition to these sites CHCS operates a Mobile Crisis Outreach Team (MCOT), a resource designed to bring a crisis worker into the community to provide a face-to-face assessment and intervention, follow-up and relapse prevention services.

ESSENTIAL DUTIES & RESPONSIBILITIES

MINIMUM ENTRANCE QUALIFICATIONS 

Education and Experience

  • Graduate Degree in Social Work, Psychology, Counseling, or a related behavioral health field
  • Complete the Qualified Mental Health Professional Community Services (QMHP-CS) within six (6) weeks of hire or transfer

Licenses or Certifications

  • None

Other Requirements

  • Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business
  • Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies

OTHER JOB REQUIREMENTS

  • None

PREFERRED QUALIFICATIONS 

  • One (1) year experience providing similar services
  • Prior experience with or knowledge of trauma-informed care
  • Bilingual (English/Spanish)

SUPERVISION

  • Job has no responsibility for the direction or supervision of others.

 

 

 

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

  • Case management
  • Community resources
  • Electronic Medical Record
  • Requirements of Medicaid and other funding resources
  • Medical terminology
  • Center for Health Care Services Safety Administrative Directives
  • Applicable software applications
  • Modern office procedures, methods and computer equipment

Skill in:

  • Customer service
  • Organization and time management
  • Performing a variety of duties, often changing from one task to another of a different nature
  • Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios

Ability to:

  • Ensure compliance with all State regulations and CHCS policies
  • Effectively communicate, both verbally and in writing
  • Establish and maintain effective working relationships
  • Maintain accurate and complete records
  • Meet schedules and deadlines of the work
  • Understand and carry out oral and written directions
  • Accurately organize and maintain paper documents and electronic files
  • Maintain the confidentiality of information and professional boundaries

PHYSICAL DEMANDS. 

  •  Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
  •  Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.
  •  The position requires occasional transport of a consumer.

Compensation Package 

Salary Range: $41,769.00 – $62,654 Per Year

Recruiting and retaining talented individuals is important to us. At the Center for Health Care Services, we are committed to providing our employees with a total compensation package that includes competitive pay, affordable health and wellness benefits, generous paid time off, flexible work schedules, professional development opportunities and generous retirement savings options.

 We have wide range of career opportunities and hope you will join us in our mission!

  Apply online today at: www.chcsbc.org 

 The Center for Health Care Services is an Equal Opportunity Employer