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Recovery Support Specialist

Department: 3229 - In House Recovery Program (IHRP)
Location: San Antonio, TX
Work Schedule: Flexible


As an active, engaged member of the Center for Health Care Services (CHCS) recovery support services team, the Recovery Support Specialist will provide a range of short- and long-term coaching services all aimed at helping people with substance use disorders to initiate and sustain their recovery journey. The Recovery Support Specialist will primarily offer hope, encouragement, and a menu of services to people who have a history of opioid use. Drawing significantly on personal experience with and knowledge of local behavioral health services and supports, the Recovery Support Specialist will connect individuals receiving services to a variety of community resources as directed by that individualís own recovery journey. The Recovery Support Specialist will also work with individuals who are receiving long-term coaching to develop and implement a recovery plan to manage their health and wellness and build or rebuild a meaningful life for themselves in their community and will work closely with outreach workers, case managers, and other program staff.


  1. Participate as a member of the street outreach team engaging individuals and offering recovery support services.
  2. Share personal recovery experiences and develop authentic peer-to-peer relationships.
  3. Strengthen existing community connections and build new ones that can help people move forward in their own recovery journey.
  4. Assist individuals with identifying their own interests, gifts, skills, passions, life goals, and hopes for the future, as well as personal sources of resilience and hope.
  5. Assist people with identifying and connecting with the supports and services that will help them sustain their wellness and recovery over time.
  6. Conduct interviews to assist individuals with identifying their short- and long-term needs, preferences, and goals related to services.
  7. Provide recovery support services to individuals who require both short- and long-term supports and interventions.
  8. Work in partnership with outreach teams and case managers to provide individualized recovery support services.
  9. Support individuals in developing comprehensive recovery wellness plans.
  10. Support individuals in identifying and strengthening their relationships with recovery allies.
  11. Review the Recovery Capital Scale with individuals who are receiving long-term coaching.
  12. Assist individuals in identifying their personal obstacles to recovery.
  13. Assist members in scheduling appointments and accessing community resources.
  14. Arrange for or directly provide transportation to increase community integration and connections.
  15. Assertively connect individuals to relevant community resources by accompanying to appointments and other recreational activities and conducting warm handoffs, when appropriate.
  16. Assertively follow up with individuals via phone calls, home visits, and visits to other settings.
  17. Provide recovery training to individuals and groups.
  18. Continuously expand knowledge of community resources, services, and programs available to participants and build ongoing relationships with these organizations.
  19. Work with social service agencies to arrange to meet individual needs for housing, food, clothing, financial assistance, etc.
  20. Potentially facilitate peer support groups in which participants help one other identify personal strengths, and interests, build social relationships, create hopes for the future, and cope with stressors.
  21. Conduct recovery check-ups with individuals who have transitioned from treatment settings into community settings.
  22. Participate in orientation, training, staff meetings, and supervision.
  23. Write chart notes that describe individual encounters and group experiences.
  24. Keep accurate and timely documentation in company database of member activities and interventions.
  25. Keep outreach team informed about individualís strengths, accomplishments, and obstacles in relation to their recovery goals.
  26. Work may be performed in a range of professional, institutional, and community settings and may involve some evening, weekend, and on-call hours
  27. Perform other duties as assigned.


  1. High School Diploma or equivalent (GED)
  2. Lived experience with substance use disorder (Opioid Use Disorder (OUD) preferred)
  3. Demonstrates the ability to use lived experiences to help motivate or inspire others
  4. Knowledge of services in the community
  5. Exhibits a nonjudgmental approach, effective listening, good eye contact, and positive interactions
  6. Demonstrates belief in multiple pathways of recovery
  7. Ability to serve as a role model who shares personal strengths and skills
  8. Demonstrates belief that recovery is possible for everyone
  9. Ability to earn the trust of a diverse range of service recipients, including diversity in age, gender and gender identity, race, religion, sexual orientation, physical and mental ability, etc.
  10. Ability to deliver services and activities at times and locations that are necessary to meet the needs of the target population
  11. Experience working with people with substance use disorders or HIV/AIDS
  12. Work may be performed in a range of professional, institutional, and community settings and may involve some evening, weekend, and on-call hours
  13. Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies
  14. Must maintain a valid driverís license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Companyís auto insurance carrier if you drive your vehicle during company business 
  15. Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
  16. Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care. The employee must be able to regularly lift and/or move up to 40 pounds and occasionally must lift and/or move up to 50 pounds. The employee must be able to occasionally transfer a consumer.


  1. Completion forty-six (46) hours recovery coach training preferred
  2. Bilingual (English/Spanish)

Physical Requirements/Demands = 1

1 = Primarily Direct Patient Care
2 = Primarily Office Work
3 = Primarily Physical Work

Compensation Package 

Recruiting and retaining talented individuals is important to us. At the Center for Health Care Services, we are committed to providing our employees with a total compensation package that includes competitive pay, affordable health and wellness benefits, generous paid time off, flexible work schedules, professional development opportunities and generous retirement savings options.

We have wide range of career opportunities and hope you will join us in our mission!

Apply online today at: 

The Center for Health Care Services is an Equal Opportunity Employer