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Provider Monitor Lead

Department: 1401 - Respite
Location: San Antonio, TX
Work Schedule: Mon - Fri and Weekend Hours as needed

The Provider Monitor Lead will provide and coordinate direct services for consumers, and complete associated documentation for the consumer and program, providing quality control oversight through guidance and coordination to Provider Monitors.


  1. Provide, coordinate and monitor medical, social, educational, and/or other appropriate services, to include foster care services, as needed for individuals on assigned caseload
  2. Ensure clinical documentation is submitted in accordance with Center standards, and meets all designated requirements
  3. Comply with and participate in quality assurance and quality improvement processes, conducting quality assurance checks and internal quality audits and directed                                                                                     
  4. Responsible for oversight, coordination and monitoring of client services reflected on the IPCís
  5. Complete Implementation Plan annually and resolve all discrepancies; annually obtain and provide consent forms authorizing services
  6. Responsible for coordination and guidance of assigned staff, to include interviewing and training
  7. Link and refer consumers to appropriate services (internal and/or external) as required.
  8. Other duties as assigned


  1. Bachelor's degree in a Human Services field (Sociology, Psychology, Family Studies, etc.) from an accredited 4 year college or university
  2. 1 - 2 years of full-time experience with individuals with developmental disabilities
  3. Proficiency with standard Microsoft Office software and system databases
  4. Proficiency operating telephone, fax machine, copy machine, calculator, and motor vehicles       
  5. Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies
  6. Must maintain a valid driverís license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Companyís auto insurance carrier if you drive your vehicle during company business 
  7. Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.


        1. Bilingual (English/Spanish)        

Physical Requirements/Demands = 1
1 = Primarily Direct Patient Care
2 = Primarily Office Work
3 = Primarily Physical Work

Compensation Package

Recruiting and retaining talented individuals is important to us. At the Center for Health Care Services, we are committed to providing our employees with a total compensation package that includes competitive pay, affordable health and wellness benefits, generous paid time off, flexible work schedules, professional development opportunities and generous retirement savings options.

We have wide range of career opportunities and hope you will join us in our mission!

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